There are a lot of things that could be happening if you can't get into the Zoom for class. Sometimes Zoom can be glitchy, or having issues, sometimes it's something on our end, or something on your end. 


Here are a few general troubleshooting tips:


  1. First things first, make sure your Zoom app is downloaded onto your computer, and you have popups enabled. 
    1. If you're unable to download the Zoom app, and are in your browser, also make sure you have popups enabled. 
  2. Double-check that you have the right class Zoom ID.
    1. You can find this on your account at https://www.create-learn.us/account.
    2. You can also find the class password here, if you are prompted for one.
  3. Restart your Zoom app if you get a message stating "Waiting for Meeting to Start" or "Meeting in Progress." 


If you still are having trouble, contact us at amys@createandlearn.us.