Troubleshooting

How do I reschedule a session?
The easiest way to reschedule a session is to go to  https://www.create-learn.us/account. Sign in, if not already. Select the session you would like to resc...
Mon, 1 Feb, 2021 at 4:13 PM
How do I reschedule a class?
The easiest way to reschedule a class is to go to your account at https://www.create-learn.us/account. Sign in, if not already. Select the class you would l...
Mon, 1 Feb, 2021 at 4:13 PM
Where can I find my class Zoom link?
You can always find Zoom links and class schedules on your account at https://www.create-learn.us/account. Just select the class, and the information wi...
Mon, 1 Feb, 2021 at 4:22 PM
Where can I find my class schedule?
You can find class schedules and Zoom links on your account at https://www.create-learn.us/account. Just select the class, and the information will be t...
Mon, 1 Feb, 2021 at 4:23 PM
I didn't receive a confirmation email. What do I do?
Sometimes our emails end up in the spam/junk folder, so if you haven't received a confirmation email from us, you can also double-check there.  If ...
Mon, 1 Feb, 2021 at 4:24 PM
Can I sign up two or more of my kids for the same class?
If you have two or more kids who would like to be in the same class together, you can definitely sign both of them up for a class!  However, you need to...
Mon, 1 Feb, 2021 at 4:28 PM
I can't get into my Zoom meeting, what do I do?
There are a lot of things that could be happening if you can't get into the Zoom for class. Sometimes Zoom can be glitchy, or having issues, sometimes ...
Mon, 1 Feb, 2021 at 4:21 PM
I haven't received my Certificate of Achievement yet, how do I get it?
We offer Certificates of Achievement for students, but you need to opt-in to receive them. To opt-on for certificates: 1. Login to your account in ...
Mon, 1 Feb, 2021 at 4:32 PM